Returns & Exchanges

Due to the perishable nature of our high-protein baked goods, we cannot accept physical returns of food items once they have shipped. However, we are committed to your satisfaction and will offer a replacement or store credit if your order arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Package

  Upon arrival, please check your protein donuts and bakeshop treats for any signs of shipping damage or temperature concerns.

• 2.
  Document Issues

  If there is an issue, take clear photos of the packaging and the product to help our quality control team verify the claim.

• 3.
  Contact Support

  Email our customer service team within 48 hours of delivery with your order number and the photos you captured.

• 4.
  Receive Resolution

  Once approved, we will process a fresh replacement shipment or issue a store credit to ensure you get the ProDough experience you deserve.